Informativa sulla privacy

Privacy Policy

Last updated: September 2026

This Privacy Policy describes how Lymvana ("we", "us", "our") collects, uses, and shares your personal information when you visit, use, or make a purchase from lymvana.com (the "Site"). Our store is hosted on Shopify, which helps us provide these services. Please read this policy carefully.

How we collect and use your personal information

We collect personal information in three ways: (1) directly from you when you place an order, create an account, or contact us; (2) automatically as you use the Site, through cookies and similar technologies; and (3) from third parties such as our payment processor and service vendors. We use this information to provide our products and services, market to you, prevent fraud, and improve support.

What personal information we collect

  • Contact details — name, billing and shipping address, phone number, email.
  • Order and payment data — items purchased and payment confirmation. Card details are processed securely by our payment provider and are not stored by us.
  • Account data — if you create an account, your login credentials.
  • Customer support data — information you share when you contact us.
  • Device and usage data — IP address, browser type, and how you interact with the Site, collected via cookies and similar technologies.

How we use your personal information

  • To process, fulfill, and manage your orders, returns, and warranty claims.
  • To provide customer support and respond to your inquiries.
  • To send order and account notifications.
  • For marketing, from which you can opt out at any time via the unsubscribe link.
  • For security, fraud prevention, analytics, and legal compliance.

Cookies

We use cookies and similar technologies to operate the Site, remember your preferences, analyze traffic, and support marketing. You can control cookies through your browser settings. We also honor recognized opt-out preference signals, including Global Privacy Control (GPC), where required by law.

How we disclose personal information

We share personal information with service providers who help us operate the store (including payment processors, shipping and fulfillment partners, analytics, and email providers), with marketing and advertising partners, with our affiliates, and where required by law or with your consent. We do not sell your personal information.

Third-party websites and links

The Site may contain links to third-party websites. We do not control and are not responsible for the privacy or security practices of those websites. We encourage you to review their privacy policies before providing any personal information.

Children's data

The Site is not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will delete it.

Security and retention

We retain your personal information only as long as necessary for the purposes described in this policy or as required by law, and we use reasonable safeguards to protect it. No method of transmission or storage is 100% secure.

Your rights

Depending on where you live (including the EU/UK and California), you may have the right to access, correct, delete, or port your personal data, to withdraw consent, and to opt out of targeted advertising or the sale/sharing of personal information. To exercise these rights, email support@lymvana.com. We will not discriminate against you for exercising your rights.

Complaints

If you are not satisfied with how we handle your personal information, you may contact us at support@lymvana.com to appeal. You also have the right to lodge a complaint with your local data protection authority.

International users

We may process and store your personal information outside your country of residence. Where we transfer personal data internationally, we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs) or equivalent legal mechanisms.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "Last updated" date above shows when it was last revised.

Contact us

Questions about this Privacy Policy or how we handle your personal information? Email support@lymvana.com.